VOGT-CTE - PRE SALES SERVICES - GETTING THE RIGHT PRODUCTS DELIVERED ...

Of course, good and efficient products are the center of a successful rescue operation. If the products do not perform as expected, the mission fails. But successful operations also depend on the service provided by the supplier and the manufacturer. These services and promises form another important basis for the highest operational readiness of your equipment.

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VOGT-CTE - OUR PRE-SALES SUPPORT - PRE SALES SERVICES

Buying the wrong product costs time, money and nerves. Not only for you, but also for your customer and ultimately for us. That’s why we take the time to advise you comprehensively even before the actual purchase. This way you are sure to get the right solution for your customer’s task. And we don’t stop at this pre-purchase consultation.

We support you with expertise

We support you with project work
We support you with warehouse, call-off and logistics planning
We support you with import and export
We support you with support & warranty questions of your customers
We support you with spare parts & repairs of your customers

OUR SALES AREAS

Vogt-CTE is a worldwide and for some products a pan-European wholesaler/distributor of rescue equipment and supplies resellers and distributors.

OUR DELIVERY PROGRAM

Vogt-CTE supplies products to the Emergency, Safety, Search & Rescue markets and thus indirectly supplies the fire department, police, ambulance and army.

OUR EMPLOYEES

Vogt-CTE involves all employees in the company and its success. Each employee has a specific area of expertise in which he or she is well versed.

WE PAY ATTENTION TO RELIABILITY

In the selection of our products, which we include in our delivery program, we always pay attention to the highest and proven reliability. Solid core functions, smart and well thought-out design instead of modern “gimmicks”. Short downtimes and fast response times in case of service are just as important to us as long warranty periods and an excellent supply of spare parts.

WE PAY ATTENTION TO DURABILITY

During a rescue operation, material should not and will not be spared. The rescue is in the foreground and not the material. So the product must be able to withstand this. We make sure that our products are well equipped for this practice and can withstand tough operations. Manage your rescue and not your material.

WE PAY ATTENTION TO OPERABILITY

When our products are used, they should be easy and intuitive to operate in their core functions and reliably deliver their required performance. The execution of a rescue operation must not fail because the devices are not operable. We take this into account when selecting our products and train all our customers in their use and application tactics on request.

WE PAY ATTENTION TO INNOVATIONS

Without innovations, we would not open up new and additional opportunities in rescue. Innovations are good and can save far more lives in the future than is already possible today with existing technology. But before an innovation can be put into practice, it has to prove its suitability, usefulness and reliability several times. Only then do we launch such an innovation on the rescue market.