Of course, good and efficient products are the center of a successful rescue operation. If the products do not perform as expected, the mission fails. But successful operations also depend on the service provided by the supplier and the manufacturer. These services and promises form another important basis for the highest operational readiness of your equipment. Our services in this regard are.
Even after the sale they are not rid of us, because your customer or even you usually still want information or training or there are simply still open questions. Our concern is a long-term partnership with our resellers and highly satisfied and loyal end customers. Loyal end customers are a guarantee that products are bought for many years and several times and that word gets around about product quality and service quality. Our goal is to achieve this with our partners and your end customers.
Vogt-CTE is a worldwide and for some products a pan-European wholesaler/distributor of rescue equipment and supplies resellers and distributors.
Vogt-CTE supplies products to the Emergency, Safety, Search & Rescue markets and thus indirectly supplies the fire department, police, ambulance and army.
Vogt-CTE involves all employees in the company and its success. Each employee has a specific area of expertise in which he or she is well versed.
In the selection of our products, which we include in our delivery program, we always pay attention to the highest and proven reliability. Solid core functions, smart and well thought-out design instead of modern “gimmicks”. Short downtimes and fast response times in case of service are just as important to us as long warranty periods and an excellent supply of spare parts.
During a rescue operation, material should not and will not be spared. The rescue is in the foreground and not the material. So the product must be able to withstand this. We make sure that our products are well equipped for this practice and can withstand tough operations. Manage your rescue and not your material.
When our products are used, they should be easy and intuitive to operate in their core functions and reliably deliver their required performance. The execution of a rescue operation must not fail because the devices are not operable. We take this into account when selecting our products and train all our customers in their use and application tactics on request.
Without innovations, we would not open up new and additional opportunities in rescue. Innovations are good and can save far more lives in the future than is already possible today with existing technology. But before an innovation can be put into practice, it has to prove its suitability, usefulness and reliability several times. Only then do we launch such an innovation on the rescue market.